Privacy Policy

Effective Date: October 2025

VELANDIR respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website and communication channels.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Fill out a contact or inquiry form
  • Request a quote or catalog
  • Subscribe to our newsletter
  • Download resources or technical documents

The data we collect may include your name, company, country, email address, phone number, and message details.

2. How We Use Your Information

Your personal data is used solely for legitimate business purposes, including to:

  • Respond to your inquiries or service requests
  • Prepare and deliver quotations or proposals
  • Improve our website, communication, and services
  • Send updates, offers, or news (only if you’ve subscribed)

We do not sell or rent your data to any third parties for marketing purposes.

3. Data Security

We take data protection seriously.
All collected information is stored securely and can only be accessed by authorized personnel.
We use encryption, secure servers, and firewall protection to prevent unauthorized access, disclosure, or misuse.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyze performance.
Cookies help us remember your preferences and understand how visitors use our site.
You can disable cookies in your browser settings at any time without affecting basic site functionality.

5. Data Retention

We retain your personal information only as long as necessary for:

  • Completing ongoing projects or transactions
  • Meeting legal or regulatory obligations
  • Providing customer support

Once data is no longer needed, it is securely deleted from our systems.

6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Ask for deletion of your data (where legally applicable)
  • Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@velandir.com.

7. International Transfers

VELANDIR may process or store your data on servers located outside your country of residence.
We ensure that all data transfers comply with international privacy laws and maintain adequate protection standards.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect new regulations or business practices.
The revised version will be posted on this page with a new effective date.

Last updated: October 2025

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

VELANDIR EUROPE
📍 Calle de la Industria 22, Madrid, Spain
📧 privacy@velandir.com